Terms of Service

Effective Date: May 18, 2026
Last Updated: May 18, 2026

These Terms of Service ("Terms") govern your use of the Kaevo household management service (the "Service") provided by Kaevo Group LLC ("Kaevo," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to create an account and use the Service. By using the Service, you represent that you are 18 or older, have the legal capacity to enter into a contract, and are not prohibited from using the Service under the laws of your jurisdiction.

2. Account Registration

To use most features, you must create an account. You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately at security@kaevo.ai if you suspect unauthorized access.

3. The Service

The Service provides tools for managing household information — including budgeting, bills, income, accounts, calendars, chores, medical records, vehicles, home maintenance, vacations, recipes, and related areas. Features may be added, modified, or removed over time. AI-powered features process your data to provide categorization, summaries, projections, and insights.

Kaevo is not a financial, legal, medical, or tax advisor. Information provided by the Service is for your personal organizational use only and does not constitute professional advice. For decisions involving money, health, taxes, law, or other significant matters, consult a qualified professional. You are responsible for the accuracy of the information you enter and for the decisions you make using the Service.

4. Subscriptions and Billing

4.1 Subscription tiers

The Service is offered on a subscription basis. We currently offer two tiers — Founder and Premium — each available as monthly or annual billing. Current pricing and tier features are displayed at signup and may change with notice.

4.2 Payment processing

We use Stripe Inc. to process payments. By subscribing, you also agree to Stripe's terms and privacy policy. You authorize us (through Stripe) to charge your selected payment method for the subscription fees and any applicable taxes.

4.3 Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price, unless you cancel before the renewal date. You may cancel at any time through your account settings or by emailing support@kaevo.ai. Cancellation takes effect at the end of the current billing period; you retain access to paid features until that date.

4.4 Refunds

Subscription fees are generally non-refundable. We do not provide refunds for partial billing periods, downgrades, or unused features. If you believe a charge was made in error, contact support@kaevo.ai and we will review in good faith.

4.5 Price changes

We may change subscription prices. If we increase the price applicable to your subscription, we will give you at least 30 days' notice before the change takes effect at your next renewal. You may cancel before the price increase takes effect to avoid being charged the new rate.

4.6 Taxes

Subscription prices do not include taxes unless stated. You are responsible for any applicable sales, use, value-added, or similar taxes.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of these Terms.
Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure.
Scrape, reverse-engineer, or attempt to derive the source code of the Service except as expressly permitted by law.
Use the Service to store or transmit malware, viruses, or other harmful code.
Use the Service to harass, abuse, or harm another person.
Resell, sublicense, or commercially exploit the Service without our written permission.
Misrepresent your identity or impersonate another person.
Circumvent any rate limits, technical measures, or access controls.

We may suspend or terminate your access if you violate these Acceptable Use rules.

6. Your Content and Data

6.1 You own your data

The information you enter into the Service ("Your Content") is yours. We do not claim ownership of Your Content.

6.2 License to operate the Service

To provide the Service, you grant Kaevo a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works of Your Content solely for the purpose of operating and improving the Service for you and your household. This license terminates when you delete Your Content or close your account, except as needed for backups, legal compliance, or as described in our Privacy Policy and Data Retention Policy.

6.3 Household sharing

If you invite other people to your household, they will have access to information you enter into the shared household, subject to permissions you set. You are responsible for any information you share and for the consequences of sharing it.

6.4 Export and deletion

You may request an export or deletion of Your Content at any time by emailing support@kaevo.ai. See our Privacy Policy for response timelines.

7. Intellectual Property

The Service, including all software, design, content, and trademarks (other than Your Content), is owned by Kaevo or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal household use, subject to these Terms.

8. Third-Party Services

The Service uses third-party providers — including Supabase, Netlify, Stripe, Plaid, Anthropic, and Google — to operate. Your use of features that involve these providers may also be subject to their terms and policies. We are not responsible for third-party services that we do not control.

9. AI Features

The Service uses artificial intelligence to provide features such as transaction categorization, summaries, projections, and insights. AI output can be incorrect, incomplete, or misleading. You should not rely on AI output for important decisions without independent verification. We do not warrant the accuracy, completeness, or reliability of AI output.

10. Beta Features

From time to time we may make features available as "beta," "preview," or similar. These features are provided as-is, may be removed or changed at any time, and may have higher rates of error than the rest of the Service.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay subscription fees, or if we discontinue the Service. We will give reasonable notice where practical. Sections that by their nature should survive (including Sections 3 ("not a financial / legal / medical / tax advisor"), 7, 12, 13, 14, 15, 16, and 17) survive termination.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT OR AI OUTPUT WILL BE ACCURATE, RELIABLE, OR COMPLETE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAEVO AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO KAEVO IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Kaevo and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service in violation of these Terms, (b) Your Content, or (c) your violation of any law or third-party right.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Subject to Section 16, you and Kaevo agree that the state and federal courts located in Hillsborough County, Florida shall have exclusive jurisdiction over any dispute that is not subject to arbitration.

16. Dispute Resolution

16.1 Informal resolution

Before filing any formal claim, you agree to first email support@kaevo.ai with a description of the dispute. We will attempt to resolve the dispute informally within 60 days.

16.2 Arbitration

Any dispute not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in Hillsborough County, Florida, or by video conference at your option. The arbitrator's decision will be final and binding.

16.3 Carve-outs

Either party may bring an action in small-claims court for disputes within that court's jurisdiction. Either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

16.4 No class actions

Disputes must be brought in your individual capacity, not as a class action or representative proceeding.

16.5 Opt-out

You may opt out of this arbitration provision by emailing support@kaevo.ai within 30 days of first accepting these Terms, with a clear statement that you are opting out of arbitration.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, your remedy is to stop using the Service and close your account.

18. Miscellaneous

Entire agreement: these Terms, together with our Privacy Policy, are the entire agreement between you and Kaevo regarding the Service.
Severability: if any provision is held unenforceable, the remaining provisions will continue in effect.
No waiver: our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment: you may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices: we may send notices to the email address associated with your account. You may send legal notices to support@kaevo.ai.

19. Contact

Kaevo Group LLC
Florida, United States
support@kaevo.ai